New scams cost New Yorkers over $10 million last year. Officials say to watch out for these texts.

New York State officials are warning about another E-ZPass phishing scam.

"PHISHING ALERT: Customers should be aware of this phishing alert. If you receive the message below, DO NOT CLICK on the link and delete the message," the NYS Thruway Authority states.

An increasing number of E-ZPass customers are getting texts saying they owe money. The texts appear to be sent from E-Zpass but are really sent by scammers.

Watch Out For These Texts In New York State

According to the New York State Thruway Authority, this is an example of a scam text, sent from NY Toll Services:

NYS Thruway Authority
NYS Thruway Authority

Tollsbymail: Take action now to clear your outstanding balance. Go to to prevent $50.00 in additional fees.

EZ-Pass uses Tolls by Mail NY, which isn't affiliated with NYTOLLSERVICES.COM, officials say.

"If you receive a message like the one above, DO NOT CLICK the link and delete the message. Tolls by Mail NY will never ask for personal information such as Date of Birth," the New York State Thruway Authority states.

Read More: New Year Brings 2 New Holidays To New York State

For all the news that the Hudson Valley is sharing make sure to follow Hudson Valley Post on Facebook, download the Hudson Valley Post Mobile

Example Of A Real Text From EZ-Pass

NYS Thruway Authority
NYS Thruway Authority

Below is an example of an official text from Tolls By Mail NY.

EZPNY: Pay Toll Now details for Conf # 123456789 can be viewed at

Reply HELPTBM for help, STOPTBM to cancel. Msg & Data Rates May Apply


"If you've received an e-mail from a sender unfamiliar to you, examine it before clicking any links. If you suspect that it's fraudulent, forward it to the Federal Trade Commission at without changing or retyping the subject line. Such changes may inhibit the ability to investigate it properly. Delete the fraudulent email immediately after forwarding it to the FTC," EZ-Pass states.

If you suspect you've received a fraudulent E-ZPass® NY e-mail, please contact the E-ZPass® NY Customer Service Center at 800-333-8655 (TOLL).

Upstate New Yorkers Lost Over $11 Million From Scams In 2023

Canva / Photo by Lindsey LaMont on Unsplash
Canva / Photo by Lindsey LaMont on Unsplash

Sad News: These 11 Popular Food Items Are Gone From New York State Stores

In 2023, Upstate New Yorkers lost over $11 million in reported phishing scams, according to the Better Business Bureau of Upstate New York.

"Phishing" is an illegal practice of sending fraudulent e-mails or texts with links to websites that appear to be legitimate.

LOOK: The biggest scams today and how you can protect yourself from them

LOOK: The biggest scams today and how you can protect yourself from them

Using data from the BBB Scam Tracker Annual Risk Report, Stacker identified the most common and costly types of scams in 2022.

Expert Tips for Avoiding Online Shopping Scams

In order to avoid a scammer getting the better of you, check out the following red flags to look out for as well as preventative measures to take from Dr. Skiba, AKA Dr. Fraud himself:

Gallery Credit: Maria Danise

Keep Reading:

The 10 Best Counties To Live In New York State

Is your hometown's county considered by Niche one of the best in New York State?